Personal data we collect

We collect information from you when you.

When requesting a trial we ask for name and e-mail address, when ordering you may be asked to enter your name, e-mail and mailing address. You may, however, visit our site anonymously.

In addition, a set of data is stored in the technical logs when our website is accessed. This set may include browser and operating system type and version used, the page from you came to our website, date and time of access, IP address.

How we use your personal data

The information we collect from you may be used to:

Log data is used only to deliver content correctly, monitor the website status, plan technology and content updates, forensic analysis in case of a cyber-attack. This data is collected and stored anonymously separately from personal user data. We do not use the data for profiling individual users.

The processing of personal data such as the name and e-mail address shall be in line with the General Data Protection Regulation (GDPR) and applicable national data protection regulations.

How long do we keep your personal data?

We store your data only as long as necessary. Order records are retained in accordance with legal requirements. Personal data is removed from logs after a short period unless required to investigate abnormal incidents.

Why do we collect personal data?

We use personal data to fulfil contractual obligations like processing orders and serving customer support requests. Personal data is also required for performing pre-contractual measures like providing trial licenses and responding to sales inquiries. Some legal requirements like tax filings also imply the availability of personal data. Other legitimate interested may exist to process personal data. All of this happens in accordance with Article 6 of GDPR.

Which rights do you have?

You may contact us at any point to exercise any of your rights

Disclosure of information to outside parties

Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of fulfilling an order and operating our website. Any third party is required to agree to keep your information confidential and respect your legal rights.

We may release your information if legally obliged to do so or by court decision.

Credit card information protection

Credit card payments are processed by a secure server of our payment provider. All supplied credit information is transmitted via Secure Socket Layer or Transport Layer Security (SSL/TLS) technology and then encrypted into our payment providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Your credit information is not stored on our servers.

Use of cookies

Cookies are small text files that a site or its service provider transfers to your computers hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Aploris uses cookies to help us remember your information and selected products in the online purchase process.

Facebook/Google Analytics

The Aploris website uses plug-ins of the social network, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). If you open a web page of our site that includes a plug-in indicated by a Facebook logo or icon, your browser connects to Facebook servers. The plug-in content is delivered directly from Facebook to your browser which integrates it into the web page, Aploris does not control which data is collected by Facebook. If you are logged in to Facebook, Facebook can associate the visited page with your Facebook account. Please log out of Facebook before visiting our website to avoid this. Consult Facebook's privacy policy regarding purpose and scope of the collected data, subsequent processing and use as well as configuration options to protect your privacy.

The websites and use Google tools to analyze the use of our websites. Data about the use of the Aploris website is transmitted to and stored on servers of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA. Google uses the data to generate anonymous statistical data that is not linked to individual users. Aploris makes use of the data to improve our marketing and website appearance. Additional details can be found here. You can prevent data collection by installing a browser add-on or by clicking on this link: Disable Google Analytics


Feel free to contact us at at any time.